You need to tell us what the defect is and give us your order number. We will respond within 24 - 48hr and give you a satisfied answer at last.The item "19 inch LCD monitor with holder HDMI VGA input for Arcade game jamma MAME Etc" is in sale since Thursday, November 7, 2019. This item is in the category "Collectibles\Arcade, Jukeboxes & Pinball\Arcade Gaming\Replacement Parts". The seller is "games-men" and is located in . This item can be shipped worldwide.